FAQ

1. What kind of stuff do you sell?

We offer a range of quirky pet toys—from plushies to chew toys—that add a little extra fun to your pet’s day.

2. Are your products safe for my pet?

Absolutely! We use pet-friendly materials, so your furry (or not-so-furry) friend is in good hands. Just keep an eye on them during playtime.

3. How long does it take to process an order?

We typically process orders within 1–3 business days. Once your order is ready, we ship it out right away.

4. Do you offer international shipping?

Yes, we ship worldwide! No matter where you are, your pet’s new favorite toy is on its way.

5. How can I track my order?

After your order ships, you’ll get an email with a tracking number. If it doesn’t show up in your inbox, check your spam or give us a shout.

6. What should I do if something’s wrong with my order?

If you get the wrong item or something’s damaged, just send us a quick message with a photo, and we’ll sort it out ASAP.

7. What’s your shipping policy?

We offer worldwide shipping with free shipping on orders over $50 USD to most countries. Delivery usually takes 10–30 business days, and we provide tracking information once your order is on its way.

8. What’s your refund policy?

We offer a 3-day return policy for unworn, unused items in their original condition. Just a heads-up: damaged items and sale items aren’t eligible for refunds. If you need to return something, contact us and we’ll provide you with instructions.